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              Business ProfileCreative Door Services Ltd

              Garage Doors
              BBB accredited business
              The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

              Contact Information

              14904 135 Ave NW

              Edmonton, AB T5V 1R9

              Visit Website
              Email this Business
              (888) 621-3667

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              Customer Reviews

              4.63/5

              Average of 55 Customer Reviews

              Read ReviewsStart a Review

              Customer Complaints

              3 complaints closed in last 3 years

              1 complaints closed in last 12 months

              Read ComplaintsFile a Complaint

              BBB Rating & Accreditation

              BBB accredited businessA+

              Accredited Since: 23/3/2015

              Years in Business: 55

              Customer Reviews are not used in the calculation of BBB Rating

              Overview of BBB Rating

              Related Categories

              Overview

              This business states that Creative Door Services provide services such as supplying, installing, and servicing intelligent access and security products and solutions to the residential, commercial, and industrial markets across North America.

              Products & Services

              Creative Door Services supplies, installs, and services garage doors, overhead doors, openers, and operators for residential and commercial purposes. 

              Business Details

              Headquarters
              14904 135 Ave NW, Edmonton, AB T5V 1R9
              Email this Business
              BBB File Opened:
              7/12/1972
              Years in Business:
              55
              Business Started:
              1/1/1969
              Business Incorporated:
              1/1/2012
              Accredited Since:
              23/3/2015
              Business Management
              • Lana Winterfield, Manager, Marketing & Comm
              • Eric Moody, Branch Manager
              Contact Information

              Principal

              • Lana Winterfield, Manager, Marketing & Comm

              Customer Contact

              • Lana Winterfield, Manager, Marketing & Comm
              Additional Contact Information

              Fax Numbers

              • (780) 484-7067
                Primary Fax

              Phone Numbers

              Email Addresses

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              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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              Most Recent Customer Complaint

              05/08/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              Built a brand new house. Creative door installed a door that had damage.( photos provided to them) we noticed the damage progressively getting worse after we took possession. (Photos also provided to them) we contacted them giving photos with the damage before we took possession and after 4-6 months. They came out and confirmed damages were not from us. Damages are at the corner of the stamping from manufacture. Door has buckled more and more over time at corners of manufacture stamping. They will not replace the door for us unless we pay for a new one. Unacceptable
              Read 2 More Complaints

              Customer Reviews

              55 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Joanne d

              24/07/2024

              Booking my appointment was easy and Creative Door Services was flexible. Technician called in advance so I could be prepared. Technician came to replace the garage door seal. It was done quickly and efficiently. He gave me tips on how to keep my garage door moving smoothly and efficiently. Thanks ****.

              Creative Door Services Ltd Response

              02/10/2024

              We appreciate you taking the time to share your feedback, ******. We're so glad that booking was easy and that **** could provide you with helpful tips. Thank you for choosing Creative Door Services!
              Read 54 More Customer Reviews

              Local BBB

              BBB Alberta

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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