4 Customer Reviews
Review from Benita H
1 star12/02/2024
I paid a technician to look at my furnace as it was not heating consistently. They turned it off without checking to see if there was a carbon monoxide leak. When I called them to ask them come back for the second time to check the levels they refused. I didn’t feel safe with not knowing if there was a leak.
Shorty's Plumbing & Heating Inc. Response
13/02/2024
Shorty's Plumbing & Heating takes the safety and welfare of our clients extremely seriously. When it comes to carbon monoxide, every precaution MUST be taken and there are requirements set forth by Manitoba Hydro in situations such as these. When equipment has visible cracks in the heat exchanger (and yours had several) we are required by law to shut the equipment down which is what we did. The danger present when equipment is in such a state is a cause for immediate concern and action. Supplemental heaters were offered and refused and a quote was left should you wish to upgrade your equipment, given the age. There is no known "safe" level of carbon monoxide in the home and this is exactly why we are directed to shut the offending equipment down, not to test for levels. Even the smallest amount of carbon monoxide can be deadly which must be avoided. We are very sorry to hear that we didn't measure up to your expectations, but this is a potentially life threatening situation and that's why there are such strict policies in place.Review from Derek P
5 stars15/06/2023
Best in Winnipeg hands down for residential and commercial plumbing and heating. 11/10.Review from Kat B.
5 stars25/11/2022
Amazing workmanship! Jeff made sure that my experience would be a good one. I needed 2 sump pumps installed AND a drain from one sump pump to the main line in the finished side of my basement. Pricing was reasonable and I took my time between the installation of the sump pumps and the main drain pipe. Hence, I was totally prepared for the extensive work. I also hired them for smaller jobs and I received the same kind of workmanship each time. Let us just say that out of all the plumbers who I have hired in the past, they will remain in my past. When I find a great company willing to work for me, I remain loyal. KatShorty's Plumbing & Heating Inc. Response
02/12/2022
Hi Kat! We appreciate both your loyalty and sharing your experience with others. We always strive to make our clients' experience to be as pleasant as possible and are thrilled to hear that we both met and exceeded your expectations. Thanks so much!Review from Chantal B
5 stars06/07/2022
Re: HVAC. We're so pleased with Shorty's. Excellent customer service, very knowledgeable technicians. Very kind and easy to work with, and professional. Rates are fairly priced. They were knowledgeable and able to fix, with ease a problem no other HVAC companies could fix. We will be loyal to this company for all hvac and plumbing needs 5 stars.Shorty's Plumbing & Heating Inc. Response
07/07/2022
Thanks so much Chantal!! We are thrilled that we met and exceeded your expectations and are grateful for your loyalty 😊
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