5 Customer Reviews
Review from Matt T
1 star25/09/2024
Stay away. ****** offers them if any repairs on appliances are needed and they use less than dependable service providers. This is week three with a fridge that still will not work. Of the four service calls created, the first time they looked at the outside of the fridge and didnt actually inspect to see what the problem was, second visit they replaced a part and still did not address the issue, and the last two service calls were no-shows. Four days spent having to take time off work and still no working fridge. Unacceptable.Review from Lynda S
5 stars18/04/2024
He called to set up an appointment within two days and showed up as promised. Very pleasant and professional. Had our dishwasher up and running within one hour. I would highly recommend Stein Appliance RepairReview from Bill G
1 star08/04/2024
After being assured by the dispatcher that they do in fact service ** refrigerators, two technicians arrived at the scheduled service appointment and announced that the company no longer services this specific brand and invoiced us for the call.Review from Chris H
1 star07/07/2022
Had to call back multiple times to get appointments booked. Tech came and fixed the unit after the 3rd visit and caused a leak which damaged drywall. Stein refuses to accept responsibility for the leak, saying I "can't be absolutely sure" the tech caused it. 6 years no leak, dishwasher leaks the same day the tech is there... I can be pretty sure.Review from Andre
1 star18/11/2021
They never showed-up to the appointment that they rescheduled 2 days earlier.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.