1 Customer Reviews
Review from Vithuran S
1 star11/07/2022
This is the first time I have ever felt the need to write a review on a company. I typically reward good businesses with gratuities and or referrals. This is probably the worst experience I have ever had. I am a 4 x Purchaser of Chrysler vehicles. I purchase or lease brand new each time. This is my only and my last experience with Bay King Motors / Bay King Chrysler. I was tricked into leasing a **** with the promise of rebates that I was eligible to receive if I leased this, ****-*********. I was told I would be receiving an email link for the rebate, following the signed lease agreement. I left satisfied and looked forward to picking up the New ****. When the email links were received, I contacted The Sales and Leasing Consultant Derrick L. as the email indicated the rebate had to be applied at the point of sale by the dealership. Derrick assured me various times I was eligible and that he knew several customers personally who successfully received the rebate on their own-**********. After more investigation on my part Derrick indicated, he would speak to HR and contact me with the method to apply for this rebate on my own-*********. Derrick than communicated to me via email that my accountant would need to apply for this credit when I file my taxes for the 2022 taxation year-**********. When Derrick was asked to provide the information for the rebate through my taxes, he indicated he would send them right away-*********. What I received from Derrick was an email stating that after some more digging around I was not eligible for a rebate at all because the price point of the **** was too high and didn't meet the eligibility requirements. To add further insult to injury when I went to pick up my trade in cheque, they deducted an extra $500 for some charges they said they forgot to charge me for. The New Car Sales Manager John I was supposed to meet with ended up calling the police on me and I had to leave or be charged with trespassing ***************************
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