10 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Peter P
5 stars24/09/2024
I must say, I'm very surprised at some of the complaints I see here, as everything I received from House of Names was of superior quality and I could not be any happier at the service they gave me, and having a ministry in my Church I require quality apparel and quality in all other items that show my family Crest of ancient nobility, so I'm very picky when it come to buying and showing things that are representative of my family name and my ministry and everything that the House of Names provided for me, from their causal apparel to everyday items that carried my family Crest, could not have made me happier. I guess the old saying is true, you just can't please some people. This is my first contact with and my first order from the House of Names, and I'm very grateful to them for the work they do and the quality of the items they provide. So anyone reading this should feel safe in ordering from them, you'll be glad that you did.Swyrich Corporation Response
26/09/2024
Thank you tremendously for taking the time to write this review and for the product reviews featured on House of Names. These positive words made our day, and I'm sure to pass them along to everyone on the team. It is always appreciated when someone notices the time we put into these products. We look forward to seeing your name again on future orders.Review from PATRICK C
1 star19/07/2024
DON"T BUY FROM HOUSE OF NAMES THEY DONT KEEP THEY DON"T KEEP THERE WEARD.Swyrich Corporation Response
24/07/2024
We are sorry you feel that way and do not understand why you feel we do not keep our word. We see that you placed an order for the large frame for the surname and Coat of Arms for ******** on April 29th. The order shipped via *** on on April 30th and was delivered to you on May 3rd. It seems you were not happy with the history for the name and our research department looked into it. On May 23rd and Jun 5th customer service sent an email to you indicating that from our references there was an association with the history we sent to you. However they could not find enough information on the spelling you requested to fulfil a complete history. It was asked in both emails to send the frame back in the most economical way for a refund as we could not provide you the information you wanted. On June 20th a refund was issued to your credit card in full.Review from Lester B
5 stars10/05/2024
Thanks so much for my gold framed coat of arms. I'll be ordering more items in the future. You rock !!!!!!!!!***************************Swyrich Corporation Response
13/05/2024
Thank you! We are happy to hear you are enjoying your purchase and we look forward to helping you in the futureReview from Heidi L
4 stars10/04/2024
I received my very 1st order from House of Names today, via **** I had purchased quite a selection of products, under 2 different surnames, for myself and family members. I was impressed by the quality of the items. The only concern I would like to bring forward is that the print on some of the items is rather small. I have average vision, and I realize these are novelty items, but having a larger print would have been beneficial. Overall, I am quite pleased with my purchase, and will order from this company again.Swyrich Corporation Response
12/04/2024
Thank you for your response. Yes at times the font size can be a challenging one in order to include as much information *************** pass the message onto customer service and our tech team as it is a project that is being addressed.Review from Karen M
5 stars27/12/2023
"I wanted to give a very personal and memorable gift to my nephew and his new bride. I read an article on ******** about House of Names. I immediately went to their website and my gift idea was confirmed! I sent in both surnames and thankfully both names were available. I received the beautiful, vibrant colors, and very historic looking family heirloom within 10 days. I chose ***************** of the gold and black and it looks so classy and rich. My family presented the heirloom to my nephew and his bride. The family was moved to tears, and I felt for sure, that this was the perfect memorable gift to our newlyweds. My other nephew and his bride of 3 years were equally moved, so I am ordering an heirloom for them now!" Update December 2023. I was so impressed with the dedication of ********* and her team, I wanted to extend my family crest idea to my 14 nephews and nieces. ********* worked closely with me for correct countries and surname spellings. Her staff went above and beyond for the surnames that had to be researched for spelling and country origins. Some old family European names were difficult to find, and ********* and her team researched country flags for some of my family names. The double crests with spouse and nephew/niece were beautiful, authentic and truly treasures of art. I presented the crests at Christmas and the gift was met with tears, and emotion for each family. House of Names will be my new place to order family crests for weddings, anniversaries and very special celebrations. You also have your choice of a beautiful frame that is included with the personalized family crest.Thank you ********* and your very creative, dedicated team for creating family crests that will remain in each family for generations to come.Please visit House of Names website to see the incredible gifts of family crests, mugs, and beautiful frames when you are searching for the perfect family gift.Swyrich Corporation Response
04/01/2024
Thank you ! It is always appreciated when we get such a lovely review. We know ********* and our team worked hard at getting you everything you needed.Review from Bonnie H
1 star25/09/2022
Buyers Beware. The coffee mugs I received were poor quality and not what I wanted. I paid $55.00 for four mugs. *** does not pay for SAH. Postal service wanted $43 to ship, and an $83-$100 for international fees. So, I am being forced to keep unwanted items.Swyrich Corporation Response
06/10/2022
We are sorry to hear this and apologized for the delay in responding. We have asked our customer service department to reach out to you directly to resolve the issue. For quality control purposes, they may ask you to submit a photo of the mugs.Review from Arnold B
1 star16/09/2022
low level scammers. Don't fall for it !!! /it is just another scam.Swyrich Corporation Response
06/10/2022
Can you please give an order number? We have searched our order system and do not seem to have an order under your name or email addressReview from Kion Shariff Fulton Wilson #
5 stars29/07/2022
I just brought about my own coat of arms in the House of names, in the county called ************************, from *******. No problem. it's just great and fine. for a cadet.Swyrich Corporation Response
31/07/2022
Thank you for taking the time to let us know you like the product.Review from Shalimar F
5 stars16/06/2022
Very nicely done work. I just bought this for my husband for fathers day, and he was overcome with emotion. He loved it, and so much so, I purchased a 2nd one the same day of the 1st ones arrival, for his son for fathers day. Thank you for the beautiful work, and the thought and details put into this work. It shows.Swyrich Corporation Response
20/06/2022
Thank you for letting us know. We appreciate the comments.Review from Charolette
5 stars10/11/2021
Definitely worth every penny. It arrived within a week, looks fantastic and is good quality too. I am already planning another 2 purchases.Swyrich Corporation Response
22/11/2021
Thank you so much Charlotte for taking the time to let us know about your experience. We’ll be sharing this with our team and look forward to receiving your new orders.
Customer Review Rating
Average of 10 Customer Reviews
Contact Information
633 Norris Court
Unit 1
Kingston, ON K7P 2R9
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.