Customer ReviewsforCDL HVAC INC.
12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Lionel N
5 stars08/01/2024
In mid-December 2023, this company installed a heat pump, an hot water boiler and a furnace in our residence. We were very please with the work done. The work was done on the date we had agreed. The employees were very respectful and knowledgeable.**************Review from Pierre L
5 stars21/11/2023
I recently had the pleasure of working with this company for the installation of a new heat pump in my home, and I am beyond satisfied with the outstanding service provided by ***** and his team.From the initial consultation to the completion of the project, ***** exemplified professionalism, courtesy, and punctuality. His efficiency in managing the entire process was impressive, making the installation a hassle-free experience for me. It's clear that CDL HVAC Inc. prioritizes customer satisfaction and strives to deliver top-notch service.The attention to detail displayed by *****'s employees further emphasizes the company's commitment to excellence. Each member of the team exhibited a client-focused approach, ensuring that every aspect of the installation was executed with precision and care. This level of dedication to customer service sets ********************** apart from other companies in the industry.In addition to the heat pump installation, I also engaged CDL HVAC Inc. for the installation of a natural gas pipe to my backyard fire pit. Once again, the job was completed on time and exceeded my expectations. The seamless execution of both projects showcased the company's versatility and competence in handling various HVAC needs.One aspect that particularly impressed me was CDL HVAC's proactive approach to handling documentation. The company took care of all the necessary paperwork for government incentive programs and warranty registration on my behalf. This not only saved me time but also demonstrated their commitment to providing a comprehensive service that goes beyond the installation itself.If you are in need of HVAC services and desire a company that values professionalism, efficiency, and client satisfaction, CDL HVAC Inc. is the ideal choice. ***** and his team have set a standard that others in the industry should aspire to achieve.Review from Marc V
5 stars29/09/2023
I just had a Heat Pump installed. This is the second time I use this business. I would recommend highly this company ??Review from Michael C
5 stars17/07/2023
I cannot say enough great things about CDLHVAC. Ive used them for both a residential and commercial installation over the past years. They are very professional and reasonably priced hard to find these days.Review from Anne and Mario L
5 stars22/05/2023
Our 17 yrs old air conditioning needed to be change. We call CDL HVAC *** for a quote for installation. They gave a specific estimate and scheduled a date for installation. They canceled the first time because a technician was feeling sick , which we appreciate for letting ** know, in case it was Covid .They rescheduled the same week . ****** and ***** came on time, very polite and efficient. And in no time we had our air conditioning ON ! They did our air exchanger 1 month before. We recommend this company which have some dedicated ***********************, to satisfy the clientele.Review from Natalie O
5 stars14/05/2023
Absolutely fantastic service. Extremely knowledgeable helped us replace our furnace and air conditioning as well as add a heater in ********** for the hubby to work on his car during the winter.We are so happy with the entire experience. The crew was amazing and the owner very thorough. Thank you ***** and the CDL HVAC team.Review from Andrew M.
1 star12/06/2022
Invoice was double the amount of the quote. Would not recommend as their quote cannot be trusted. Very misleading and untrustworthyCDL HVAC INC. Response
13/06/2022
Hi ****** We are sorry you had a bad experience As per our phone conversation that we had discussed, the quote was no longer valid since some additional work needed to get done.We opted you with the Time + Material option over the phone since more additional work was being added which you agreed upon As per your email and request attached, this is what we have charged for along with relocating the complete outdoor condenser on top of the extra work below "1. Also I've attached a photo of a pipe that seems to run from the ** unit. I was hoping that this pipe could be moved/adjusted so it doesn't curve like that.2. There's also a photo of a system near the furnace I was hoping to move over a few feet, not sure if that's possible.3. I wanted to share these photos with you in case you need to update the estimate.4. The reason I want these moved is it would give some extra room to the space if I finish the basement.4. Maybe its easier to discuss moving those pieces when we meet. (Which we had a conversation over the phone) "We charged exactly what the material and labor rates added up to. We are sorry for the inconvenience and please note that material is expensive and quality employees are hard to find these days and our company strives on quality work and amazing employees. This is why we cannot be the bottom dollar company since these days quality employees and affordable material are extremely hard to find.Review from Linda B
5 stars13/05/2022
PROFESSIONAL- KNOWLEDGEABLE-GREAT PRICING-HONEST-ACCOMMODATING.I will go back to CDL HVAC INC. for any future HVAC needs.The owner of CDL HVAC INC. always has his customers needs at the forefront. I agreed to purchase an A/C system from this company in the fall of 2021. I received a quote from them as well as a quote from a much larger company. CDL HVAC INC.'s quote was by far the better price for the same A/C specifications. The company purchased my A/C system in the fall of 2021. Due to unforeseen circumstances not of their making, they were unable to install the system in the fall. The company agreed to keep the unit in the shop for the winter, at no extra charge, and install it in the spring 2022. The unit was installed in May 2022 before the hot weather started, as promised. The technicians who installed the system were professional and knowledgeable. The lead technician explained what they would be doing and confirmed the location of the inside and outside unit installs with me before they started. They took great care to make sure whatever mess they made in my home during the install was thoroughly cleaned up before they left. The lead technician also explained in detail how the system worked once the A/C was installed and gave me a few tips for maintaining my system to ensure greater longevity. I trust the integrity of this company and its employees. I believe you can too. Thank you for an all-round great experience CDL HVAC INC.Review from Janet P
5 stars25/04/2022
***** at CDL HVAC replaced the furnace and hot water tank in my home several years ago. I was very impressed with his response rate, both for a quote and to get the job done. The team he sent to do the work was excellent, and a pleasure to have in the house. ***** was available to answer my questions after the installation. Impressive.The experience was so good that when it came time to replace a hot water tank and install ** at an income property I own I thought of *****. Although I had other estimates, I chose CDL HVAC to do the work because of their professionalism. I was not disappointed. ***** made sure that the work was done before he took on a larger project which was very much appreciated as the ** would be necessary before the first heat wave to keep my tenants and my business clients comfortable. He even added an extra person to the work team to make sure the work would be done within one day, the only time I had available. Again, impressive.Highly recommend!Review from Sophie L.
5 stars19/04/2022
I've been with CDL for over 4 years now and the service is always Excellent. They installed a new A/C and they were polite, professional, pleasant to deal with AND they left my place clean. They always take the time to fully explain everything and answer my questions. I also like all the options they have for payment. It makes everything easy. I highly recommend their services.
Customer Review Rating
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