2 Customer Reviews
Review from Sunita A
1 star28/08/2024
They sold me earrings, Promised to be delivered to me within two weeks and it’s been 7 weeks and I still haven’t received my order. I have already received an email to make payments on it! When I reached out to them and asked them to cancel my order they said they couldn’t. And also told me when I receive my order I can’t return or exchange it! None of this was explained to me beforehand. I have been wanting to talk to the manager but they say no one is available to address my issue! It’s a $900 earring and now I feel like I’m being forced to get it even though I don’t want it anymore.Review from Summet B
1 star16/06/2023
Dufferin Mall location . Purchased a ring aprox 6 weeks (May 9th ) ago that needed to be resized . It was sent away for this with a promise of 2 week turnaround ..After many follow up calls there has still been no resolution other than " we will call you back " to which calls are never returned.
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