ComplaintsforCanadian Safety Standards
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Complaint Details
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Initial Complaint
03/05/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This company tried to sell me a water filtration system without disclosing the full details of the sale, I ended up having the water filter installed anyways but after couple of days I realized that I have made a big mistake letting these guys in my house and do business with them so I went ahead and cancelled my contract via email at which point they contacted me to make the deal looks better by reducing the price,et.. but I insisted that I would like to cancel and I asked them to come and pick up their products which they ignored and neglected. Now I find out that they placed a lien against my property! So I called them multiple times trying to find out why would they do such a thing but of course they don’t give any answers at all, they just say someone will contact you later on today or tomorrow… which never happens. It is a very bad and dishonest business, it was a very bad mistake on my part to letting them in the first place as I know better not do so but I thought by cancelling writhing the legal time frame then I should be protected by law, I guess my only option is taking my case to court
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.