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BBB of Northwest Florida

Serving Escambia, Santa Rosa, Okaloosa, Walton, Holmes, Washington, Bay, Jackson, Calhoun, Gulf, Franklin, Liberty, Gadsden, and Wakulla Counties in the northwest Florida panhandle.

About Us

BBB of Northwest Florida serves the 14-county area in the Florida panhandle. We help to strengthen our communities through education, outreach, scam prevention, and promoting trustworthy businesses. BBB staff is available to speak to your business, community, church, or senior group on various consumer topics, including identity theft and scams. How can we help you today? As of January 1, 2023, BBB of Northwest Florida has 2,043 Accredited Businesses and over 27,000 business profiles available for review at www.bbb.org.

BBB: Start with Trust®

Programs and Services

About Us: BBB Northwest Florida

Learn more about BBB Northwest Florida including Foundation information, Torch Awards for Ethics, Shred-A-Thons, Request a Speaker, and more

Get A Quote

Receive quotes from Accredited Businesses in your area. It is fast . . . . . . . and free!!

BBB NWFL Shred-A-Thons in Escambia County and Okaloosa County

Find out when and where the next scheduled Shred-A-Thon will be located and the date of the event.

Report a Scam

BBB Scam Tracker is a free tool anyone can use to report suspected scams. Your reports warn others so they can avoid similar cons.

BBB NWFL Student Ethics Scholarship

The Student Ethics Scholarship program recognizes college and trade-school-bound students who personify honorable ethics as demonstrated through leadership, community service, overall personal integrity, and academic history.

File a Complaint

BBB welcomes the opportunity to assist you with your marketplace challenge. Whether you need to file a complaint, post a review, tell us about a misleading advertisement, or report a scam, you're in the right place.

BBB NWFL Speakers Bureau

Interested in someone from the Northwest Florida Better Business Bureau speak at your meeting or event...this is the place

Research a Business

Are you looking to find a BBB Accredited Business or see a business's BBB rating? Do you want to see BBB reviews and complaints? To find what you are looking for, you can enter the type of business, business or charity name, keywords, phone number, website address, or email address here.

BBB Florida Hurricane Guide

June 1st - November 30th is Hurricane Season. Your BBB provides information and resources that can help you prepare for, ride out, and take care of things after a storm.

BBB Investigative Studies

Your BBB continues to shine a light on all types of scams by breaking down certain ones and providing in depth study and analysis.

Florida News and Scam Alerts

Stay up to date with the latest News and Scam Alerts from your Better Business Bureau as it relates to Florida.

Online Charity Evaluation Program

If your organization is a local charity that solicits within our 14 county service area and wishes to be the subject of a BBB report that will appear on bbb.org, please click here and follow the prompts at Give.org. Our charity arm of IABBB is now handling our applications for local charities.

Florida Licensing Guide

BBB provides information and an easy-to-use checklist on how to find properly licensed professionals, as well as resources to help businesses build trust in the marketplace.

Florida Lemon Law/BBB Auto Line Program

Every state has a lemon law. The BBB AUTO LINE program assists consumers with vehicle warranty complaints for participating manufacturers in Florida. Our program can help you resolve your lemon law complaint without having to hire a lawyer.