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BBB Serving Western Virginia

Building trust between consumers and businesses for over 80 years.

About Us

BBB helps people find businesses, brands, and charities they can trust. BBB of Western VA covers a 32-county region that includes Roanoke, Lynchburg, Harrisonburg, Bristol (VA), Martinsville and Staunton, among numerous other locations.

BBB: Start with Trust®

Programs and Services

Get A Quote

Obtain quotes, estimates, information, or proposals from BBB Accredited Businesses.

Business Login

Log in to your BBB Business Portal.

BBB Scam Tracker

Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it! Help us investigate and warn others by reporting what you know.

Get Accredited

Stand out in the crowd by joining a community of trusted businesses.

Register Your Business

Are we missing a business in the BBB Directory? Add a Business to the BBB Directory for free.

BBB News & Tips

BBB provides educational resources and programs to empower businesses and protect consumers. Read the latest news here.

BBB Student of Integrity Scholarship

Submit your application to BBB Serving Western VA's Annual Student of Integrity Scholarship competition honoring high school seniors.

Dispute Handling & Resolution

Find out more about the dispute resolution services offered by BBB and how you can get involved.

Community Outreach

BBB is available to speak at your business, club, school, or event! Book your next speaker today.

BBB AUTOLINE

Our dispute resolution program can help you resolve your lemon law complaint, and you don't even have to hire a lawyer.

Secure Your ID Day

Attend this free community service event and properly shred and destroy sensitive documents using industrial shredders supplied by Commonwealth Document Management.