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BBB Serving Central and Western MA and Northeastern CT

Central & Western Massachusetts and Northeastern Connecticut

About Us

Incorporated locally in 1940, BBB of Central New England, Inc. serves Central & Western Massachusetts and Northeast Connecticut, with over 2,700 Accredited Businesses in 225 communities. The Better Business Bureau is a non-profit, non-governmental organization that aims to create an ethical, trustworthy marketplace – where buyers and sellers can trust each other. BBB helps people find and recommend businesses and brands they can trust. All our consumer services are available online but, if you need additional assistance, please call or email during regular business hours.

BBB: Start with Trust®

Programs and Services

Get a Quote

Need a quote or expert advice? Request pricing, obtain quotes, estimates, information, or proposals from BBB Accredited Businesses. Ask BBB℠

Tickets are on sale for the 2024 Central MA Awards for Marketplace Excellence and Annual Meeting

Order tickets here Join us for the 2024 Central MA Awards for Marketplace Excellence and Annual Meeting on Wednesday, November 13th, 2024 at the beautiful Wachusett Mountain Resort at 499 Mountain Rd, Princeton MA 01541. This exciting event celebrates businesses that demonstrate outstanding ethical practices and a commitment to excellence. Tickets are available for $60 per person or $600 for a reserved table of 10.

About BBB Customer Reviews

Online customer reviews are replacing word-of-mouth recommendations. Search for a business to write a customer review and share your opinions with others.

BBB Webinars & Podcasts Hub

BBB is thrilled to present our local Webinar and Podcast Hub – a dedicated space where you can access a treasure trove of information, expert discussions, and industry insights to enhance your business practices and consumer awareness.

BBB Scam Tracker℠

Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it. Help us investigate and warn others by reporting what you know.

Update Your Company Information

Is your business located in Central or Western Massachusetts, or Northeastern Connecticut? If so you can use our online form to update your business's information listed in the BBB Business Directory.

Barbara J. Sinnott Student of Integrity Scholarship

Winners of the 2024 Barbara J. Sinnott Student of Integrity Scholarship have been announced! The deadline for the 2025 Barbara J. Sinnott Student of Integrity Scholarship is due on January 31st, 2025

Moving Resource Center

Check out these BBB Moving Resources BBB can help you find BBB Accredited movers. and can give you tips on moving to a new home, plus help you avoid scams.

BBB Auto Resource Center

Buying, selling, or renting a vehicle? BBB has tips and resources for every step of the journey!

New Business Resource Center

Thinking of starting up a new business? BBB can help with everything from how to get funding, to creating a business plan, to paying your taxes.

Resources for All Businesses

Building and running your business is a daunting prospect. The BBB is here to help you with business tips on every aspect: marketing, sales, and technology.