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BBB serving North Central Texas

with offices in Dallas, Lubbock & Wichita Falls

About Us

This Better Business Bureau office was established in 1920, as the first BBB in Texas and provides its services free to the public. We now have offices located in Dallas, Lubbock and Wichita Falls which serve a combined 47 counties, 6 million consumers, and 135,000 businesses. We are committed to supporting our military, assisting older adults, empowering our youth, and holding businesses to higher standards. Proudly serving the following 47 Texas counties: Archer, Bailey, Baylor, Borden, Clay, Cochran, Collin, Cooke, Cottle, Crosby, Dallas, Dawson, Delta, Denton, Dickens, Ellis, Fannin, Foard, Floyd, Garza, Gaines, Grayson, Hale, Hardeman, Haskell, Hockley, Hopkins, Hunt, Jack, Kaufman, Kent, King, Knox, Lamar, Lamb, Lubbock, Lynn, Motley, Montague, Rockwall, Stonewall, Terry, Throckmorton, Wichita, Wilbarger, Yoakum, and Young.

BBB: Start with Trust®

Upcoming Events

BBB Fall Toast 2024: Dallas

Join us for BBB’s Fall Toast, a premier networking event celebrating business excellence and ethics in the Dallas area!

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BBB Fall Toast 2024: Lubbock

Join us for BBB’s Fall Toast, a premier networking event celebrating business excellence and ethics in the Lubbock area!

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BBB "Secure Your ID" Day

Join us on Saturday, April 19th for a FREE shredding event.

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Programs and Services

File a Complaint

Need to file a complaint? BBB will try to help you and the business work it out.

Report a Scam

Warn others about potential scams.

Request A Quote

Receive quotes from BBB Accredited Businesses in your area. It's fast & free!

BBB Video Contest

Every year, over 100 local high school students compete & create commercials to promote BBB's free services.

Secure Your ID Day

Come and join us for free shredding events twice a year in Wichita Falls.

Machine Readable Files

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Torch Awards for Ethics

BBB's Torch Awards for Ethics highlight our service areas most reputable businesses.