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BBB Serving Northern Indiana

Serving Adams, Allen, Blackford, Cass, Dekalb, Elkhart, Fulton, Grant, Huntington, Jay, Kosciusko, LaGrange, Lake, LaPorte, Marshall, Miami, Noble, Porter, Steuben, St. Joseph, Wabash, Wells, Whitley

About Us

BBB’s mission is to be the leader in advancing marketplace trust. We do this by setting standards, encouraging and supporting best practices by engaging with and educating consumers and businesses, celebrating marketplace role models, calling out and addressing substandard marketplace behavior and creating a community of trustworthy businesses and charities. Our consumer and business service area includes 23 counties in Northern Indiana. Dispute Resolution: Complaints can be filed online by clicking either of the links below. For assistance, dispute resolution specialists are available by appointment only. Consumers are invited to pick up or drop off complaint forms from the boxes outside of our rear entrance. See below for a full list of BBB services and programs.

BBB: Start with Trust®

Upcoming Events

2024 BBB Conference and Torch Awards

The Build a Better Business Conference and Torch Awards for Ethics, hosted by BBB Serving Northern Indiana and SCORE Northeast Indiana, will take place on Friday, November 15, 2024, at the Parkview Mirro Center.

View Event

Programs and Services

Newly Accredited Businesses

You are now part of a select group of businesses that have earned accreditation by committing to the BBB Standards for Trust. Use this New Accredited Business page to learn about your BBB Business Portal, your BBB Benefits and beyond!

Get-A-Quote

Obtain quotes, estimates, information or proposals from BBB Accredited Businesses. One stop shopping with businesses you can trust; BBB Accredited Businesses.

Complaints

Where do you turn when you have a misunderstanding with a company, store or service provider? Better Business Bureau is here to help ease your frustration when it comes to resolving a dispute with a business.

Customer Reviews

Post your own customer review and rate your experience as positive, neutral or negative. Indicate if you would recommend this business to a friend, family member, neighbor or colleague.

Request a BBB Presentation

Request a BBB Speaker to present at your event.

Scam Tracker

Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it. Help us investigate and warn others by reporting what you know.

BBB AdTruth

Have you seen or heard an advertisement that seemed confusing or misleading? If so, report the advertisement.

BBB Charitable & Educational Foundation

BBB Serving Northern Indiana's Charitable & Educational Foundation provides education to consumers and businesses in BBB's 23-county service area and awards annual Students of Integrity scholarships.