2 Customer Reviews
Review from Sean R
1 star08/15/2024
WORST MOTORHOME RENTAL EVER!!! HORRIBLE EXPERIENCE!! NOT ROAD WORTHY!!We've rented many motorhomes in ****** and unfortunately we had to rent from Clippership RV this year due to all other companies being booked. The motorhome was a nightmare. The slides didn't work properly and had to be manually assisted in and out. Cabinets were falling off the wall. The refrigerator was falling out of the wall. The thermostat didn't work. No hot water. Interior water damage. Kitchen sink detached from wall. The above cab sleeping area was wet. We found dirty socks and Goldfish crackers in the bunk beds. Most of the windows were missing screens. After experiencing this first hand and seeing a lot of other reviews, I don't see how this company is still in business. If you need a motorhome rental and all the commercial companies are booked, I would recommend RVShare or Outdoorsy before renting from this company. If you have to rent from this company, I would strongly suggest to take pictures of everything (before, after and during your trip making sure the pictures are date and time stamped) and document everything!!!Review from Robin M
1 star06/23/2023
HORRIBLE EXPERIENCE AND HORRIBLE CUSTOMER SERVICE! DO NOT RENT FROM THIS PLACE OR YOU WILL BE HIGHLY DISAPPOINTED! From the moment we pulled into their parking lot it was a terrible experience. First off we had rented 3 RVs and they were not ready. We had to wait over 2 hours. We had them rented for 2 weeks and there was an issue every day with at least one of the RVs. The y were horribly unclean and unsanitary, there was even blood on one of the sheets. They were horribly outdated and not maintained. Every time you would touch something it would fall apart. Then when you would call to report the problem, they didn't want to fix the issue. One of the RVs heat quit working with 4 days left of the trip and their response was go buy a heater. One of the maintenance mens words were "he was too ****** up" to help. Take my advice and **********************.
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