ComplaintsforKasia Royal Rose Boutique
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I ordered from their website in June 2022 to order as skirt and they sent an email with an order number #**** to arrive by June 15th I received the skirt and looked at it (never worn) and could tell it was to small. I left several emails as there’s no phone number to call them and I read their return policy and still they never answered the emails and I returned the skirt paid the postage and seen they picked it up July 2 and they have not contacted me, I left a note with the package to give me the next size which is medium and yet no response from them!!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.