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Complaint Details
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Initial Complaint
09/04/2024
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
I bought 7 ledgers and asked the company to delete all my data after.They confirmed on email that they deleted it at first. But they never really did and leaked my address, phone number and full name to the entire planet. I am now attacked often by people trying to force me to pay themwith the device i bought from ledger I mailed them and after weeks of no replied to refused to tell me if the i initially leaked my data. When asked. They simply close the tickets I want a full refund on all 7 devices as i can not use them in fear for my life. I further the want live data protection to rove my data that ledger leaked and now could not care less. Actually legal action is required but i have no funds for that. I have to deal with life threats to my real email phone and physical address because ledger leaked this data and now can not even be bothered to andwer a single questionCustomer response
09/04/2024
*** *** ** ******* ***** Paris, France
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.