ComplaintsforGolden Corral
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Complaint Details
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Initial Complaint
03/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of visit, 2/28/2024. We arrived at this location at 12:02 am. Restaurant not busy at this time. Food that was out was obviously left over from previous day. Mashed potatoes were brown underneath and not even warm. There was very little food out at this time. I and 3 other diners asked about hamburgers, which are a staple food at Golden Corral...I was told by a food Preparer they had no burgers yesterday and their shipment wouldn't be in until tomorrow afternoon..maybe. I had a similar complaint about a month ago, contacted management at that time with no response. I left a second comment on their corporate website today requesting a reimbursement for the amount we paid today as we wound up not finding suitable food and went to a different restaurant. In addition. I advised Golden Corral about dirty dishes put out for use ..I have a picture of the bowl. Other locations offer good food. variety as advertised and food kept at proper temperatures. I will accept a rewards credit to our account which I will use at a location in ********* ir ********* **Customer response
02/29/2024
Address of Golden Corral
******************************************;
******* ** 86409
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.