ComplaintsforOn-Site Automotive
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Complaint Details
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Initial Complaint
09/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
So at about 5am on Sept 28 I called **** to diagnose my truck not starting to which he found the crankshaft sensor pigtail was broken and had came lose and he just pushed it back on and all was well. Due to his extremely prompt work I offered him more work replacing my brake booster and master cylinder (which I purchased all parts and fluids ECT) so due to a family emergency I had to postpone the work until today, the 29 to which he was a bit upset about me wasting his time so I offered him 200$ (price he quoted me for job) to show I was. Serious about having the work done and scheduled him for 5am again for come do the job. Since sending him the money via cashapp he hasn't returned any calls or messages not to mention. Missed our appointment basically he ran off with my moneyBusiness response
09/30/2023
This service was completed as requested. The customer stated originally to show up whenever and he was going to leave the parts in the vehicle. I serviced this vehicle from approx 3pm-7pm, on 9/29/23.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.