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Complaint Details
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Initial Complaint
05/13/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
In February of this year, Renco replaced the roofs in our condo complex. February 23rd, it rained and my roof leaked. They have yet to complete the repairs necessary to prevent additional leaks and give me the run around when I call. There is a scupper that needs to be replaced and it is now MAY. I want my roof repaired before we get into monsoon season.
Business response
05/18/2022
Dear *******************,
As you know, this was completed on 5/13/2022. I understand that you and your husband are satisfied with the install of the new scupper done for you and your condo complex. Please give me a call at ************ if you have any outstanding issues.
Thank you,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.