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Complaint Details
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Initial Complaint
04/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This company replaced my entire roof less than two years ago with a "lifetime warranty". The roof always leaked and never sealed properly. Finally, a few months ago they came out and finally stopped the leaks in my living room. In addition, they agreed and promised to repair the internal damage to my drywall ceiling and walls caused by these leaks. In this latter regard, Mr. ******** has been extremely evasive. He has more than once promised to make arrangements to promptly address the issue, but always to no good end. I have many texts from Mr. ******** confirming this. This issue has now been dragging on for months, as my patience has gone unrewarded.
Business response
11/16/2022
Good morning, I got in contact with a different drywaller, he's calling him today to schedule the repairs, thank you.Customer response
11/16/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
*************************
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.