ComplaintsforAquila Graphics
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/21/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
*************************** (aka ***************************, *******************************, aka Aquila Graphics or AZ *********** previously working for Military Muscle) took our order for screen printing t-shirts. We ordered 95 shirts and paid $1,120.00 to her by check in December 2023. She cashed the check in December 2023. We attempted to contact her many times, but she did not respond until March 2024 and insisted she would bring the shirts to us that week with extras included since she had taken so long. When the shirts were not delivered as promised, she disappeared. Multiple phone numbers and email addresses no longer worked. We've contacted her on social media platforms and have not been answered. She is still advertising screen printing services on Instagram as @aquilagraphics . Be aware and do NOT use her for anything business-related. Do a little digging and you'll see she's done this many times under different business names - taking peoples money and then ghosting them. We are a military nonprofit and the money she stole are donations from hard working Americans- truly shameful. We are doing everything in our power to ensure she is held accountable. Please contact us if you have had the same experience with her - ****** us Packages From Home and you'll find our email.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1711 E Pleasant Ln
Phoenix, AZ 85042-4534
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.