ComplaintsforImprovenet, Inc.
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Complaint Details
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Initial Complaint
06/08/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I started filling out forms on their Local Landscaping Quotes site (owned by ImproveNet) because I wanted to gift a lawn mowing certificate for someone's birthday. I backed out of filling out further pages when I saw they wanted me to complete a whole profile. However, I had already input my cell number and email on a previous page, and almost as soon as I closed out I started getting texts and calls/voicemails about lawn care services. Just putting my number and email into a form, without completing it, was NOWHERE NEAR consent for them to do that.Initial Complaint
06/09/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
This business filed a fake request on my behalf with information they skimmed on the internet and are now harassing my family members with unsolicited callsInitial Complaint
12/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Partner found company through search for BBB accredited landscapers and reached out for a quote, which was given at 9pm local time.After this, the company has repeatedly contacted my partner despite clarifying that service is no longer needed and requesting to not be contacted further. Company shows 2 "BBB accredited" icons on website despite this being a fraudulent claim- one in the header and one in the footer for the site. A screenshot of the header showing company and BBB icon attached to complaint.
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Contact Information
Scottsdale, AZ 85260-6166
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.