10 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Earl M
5 stars10/24/2024
Highly recommend! Went in to get a complete detail inside and out and Whoa! Let me tell you these guys are good! My car looked better then the day i got it pretty much brand new! But I can't forget about the staff either! Not only were they very attentive with my vehicle but they honestly made me feel welcomed! Highly recommend to go and experience this amazing place!Cool Auto Detail Response
11/03/2024
Thank you so much for your fantastic review! We're thrilled to hear that you're as excited about your car's transformation as we are. Making sure your vehicle looks its absolute best and creating a welcoming experience for our clients is what we aim for every time. Your satisfaction means the world to us, and we cant wait to have you back. Thanks again for your trust and for choosing us!Good afternoon ****, Thank you so much for your fantastic review! We're thrilled to hear that you're as excited about your car's transformation as we are. Making sure your vehicle looks its absolute best and creating a welcoming experience for our clients is what we aim for every time. Your satisfaction means the world to us, and we cant wait to have you back. Thanks again for your trust and for choosing us! Welcome to the Cool Auto Family!The Cool Auto TeamReview from Samantha M
5 stars10/22/2024
Cool Auto saved my car from a watermelon exploding in it… It was like there was never a mess to begin with. The team is great!Cool Auto Detail Response
11/03/2024
Good afternoon ********, It is always an exciting assisting our clients with challenges like this! Being in business now over 32 years we have seen it all...Thank you for the fantastic review! Were so glad we could help rescue your car from the watermelon mishap! Our team takes pride in making even the toughest messes disappear, and we're thrilled you had a great experience with us. Thanks for trusting us to get your car looking spotless againwere here anytime you need us! Make it a great week!The Cool Auto TeamReview from Joe M
5 stars10/22/2024
I recently had my car detailed by Cool Auto Detailing, and I couldn’t be happier with the results. From the moment I contacted them, their customer service was exceptional. They were prompt in responding to my inquiries and provided a clear breakdown of their services. When I arrived, the team was professional and attentive, taking the time to understand my specific needs. The detailing process itself was thorough and meticulous. They removed every stain, polished the exterior to a showroom shine, and even cleaned the engine bay!Cool Auto Detail Response
11/03/2024
Good afternoon ***, Were thrilled to hear that every part of your experience, from our customer service to the final results, exceeded your expectations. Our team takes pride in providing attentive, top-notch service, and it's great to know you noticed the care and detail we put into every step. Whether its tackling stains, polishing to a showroom shine, or cleaning the engine bay, were here to make your car look its best. Thank you for choosing Cool Auto Detailingwere looking forward to serving you again! We appreciate you taking your valuable time to leave us a review on the BBB!The Cool Auto TeamReview from Carlos H
5 stars10/22/2024
Amazing business they really do care about your car . The experience and the staff is very friendly , I highly recommend this business.!Cool Auto Detail Response
11/03/2024
Good afternoon ******, Were so glad to hear that our teams dedication and care for your car made a difference in your experience. Providing friendly service and quality care is what were all about, and your recommendation means a lot to us. Looking forward to seeing you againthanks for choosing us! Thank you for your kind words and expressing them to us. The Cool Auto TeamReview from Evan T
5 stars10/22/2024
Clean shop, friendly office staff that walks you through the detail options and steps. Always helpful and the work done is A+Cool Auto Detail Response
11/03/2024
Good afternoon ****, Thank you for the fantastic review! We're so glad you enjoyed our clean shop and friendly team. Providing a clear walkthrough of our services and delivering top-quality results is what we strive for, and its wonderful to hear that reflected in your experience. Your support means a lot to our 32-year business here in ******. We look forward to serving you again soonthanks for being part of our journey!The Cool Auto TeamReview from Kenneth G
5 stars12/07/2023
********, at Cool Auto, does a fantastic job of giving information and services which relate to your vehicles for protection from a variety of incidents which can occur to your vehicle!The services can be applied to both the inside and outside of your vehicle!The pricing is fantastic, and so is the actual time needed to do the work for you!I HIGHLY RECOMMEND HER BUSINESS AND HER WORKERS FOR YOUR USE OF THEIR SERVICES!!!Cool Auto Detail Response
12/11/2023
Thank you so much *** for taking the time to leave us such a kind review here on BBB. We are always so happy to see you and your wife here at Cool Auto. Coming in for annual maintenances for Ceramic Coating and other important details are key to keeping a vehicle maintained and in great condition. We are so glad that you are so good about staying on top of this, and that you continue to use Cool Auto for all your vehicle needs. We look forward to seeing you again next time. Again, thank you so much ***.Review from Rosalie W
5 stars12/07/2023
Had both cars fully detailed and glad we did. It was an excellent job and we would highly recommend them!Cool Auto Detail Response
12/11/2023
Thank you for taking the time to leave us a review on BBB. We are glad that we could get both of your vehicles detailed for you. It's always nice to get your vehicle a nice spa day to have it feeling refreshed and like new again. We hope to see you again in the future, and hope you have a wonderful Holiday Season. Thank you,Cool Auto Team.Review from Jeanette T
5 stars11/03/2023
Hands down Cool Auto Detail is the best in town! I highly recommend getting your vehicle ceramic coated to protect it from the desert heat! We’ve been customers of theirs for over a decade and will only trust Cool Auto!Cool Auto Detail Response
03/04/2024
Good afternoon ********, We hope you are enjoying your new ****** Forester, it is just a beauiful green! We want to thank you for your years of loyality to Cool Auto Detail. Clients like YOU are a rarity. It is so kind that you gave us a 5 star review and such wonderful feedback. We look forward to seeing you again soon. Have a beatiful week!The Cool Auto TeamReview from Rohit B
5 stars10/27/2023
Ceramic coating is fabulous work they put on the cars. Staff is amazing and they take genuine care of customers. They are so good at their job to make the customer experience so great. I would recommend this place if anyone wants to get their car detailed.Cool Auto Detail Response
12/11/2023
Thank you so much for the kind review and recommendation! Word to mouth is one of the best ways a small business can grow, so we appreciate every word. We are happy to hear that you are satisfied with your service, and we hope to see you again in the future. Remember it is important to keep your vehicle maintained for longer lasting health of the vehicle. Again, thank you so much for taking the time to leave is a review on BBB,The Cool Auto Team.Review from Nancy C
5 stars07/24/2023
Auto Detail in ******. I don't use anyone else. ********* and her staff are very meticulous. I recommend Cool Auto for not only detailing but also their Ceramic Coatings.Cool Auto Detail Response
12/11/2023
Thank you, *****, for taking the time to leave us a review on BBB. It's always a pleasure to see you. We appreciate your feedback and the mention of our Ceramic Coating. We truly love our clients expression when they see their newly ceramic coated vehicle after it has been finished. There is nothing better than a satisfied client. We always put our clients best interest at heart and do whatever we can to help them protect their vehicles from the harmful elements of *******. Thank you again,The Cool Auto Team.
Customer Review Rating
Average of 10 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.