ComplaintsforAntech Corporation
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Complaint Details
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Initial Complaint
06/17/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
In March of 2022 I had a gate entry transponder go bad, I purchased a replacement and 1 additional transponder from Antech Corp. The new transponders were not working so I returned to Antech to get them re-programmed. In the process of reprogramming the new transponders, my existing other two stopped working. I gave all four of my transponders to Antech so they could resolve the programming issue. After contacting Antech on 6/13 the issue still has not been resolved. An associate at Antioch stated they had a much larger issue and were awaiting information from the HOA in order to fix their system. I contacted the HOA on 6/17 and they stated they are compiling the transponder series numbers from all of the residents from the community and sending to Antech. Antech is currently in possession of my transponders and already have the information needed. I am filing this complaint because I don't feel there is any sense of urgency to resolve my issue that has been on going since March 2022
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.