ComplaintsforCreative Tax Solutions
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Complaint Details
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Initial Complaint
04/28/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I paid **** with Tax solutions $200 and he stated they would work on my IRS Tax information.they were supposed to call me in 2 weeks it has been 2 months and they did nothing. They don't respond to emails and the phone is now disconnected. his phone # was ************ and email address was: **************** / Fax#: ************. I gave them my information because I looked them up and they had good reviews w/BBB. I called their main # and was able to leave a message at ************.Initial Complaint
02/06/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Creative Tax Solutions claim to work on the behalf of tax payers and mediate between the *** and make the owed amount much smaller than what you owed when hiring. Instead they took **** dollars and placed my case in "non collectible" status and nothing changed with how much I owed state or *** (Its still accruing interest and climbing) Instead of putting any of the money towards a resolution w the *** or *******************-They made it so for FOUR YEARS anything I "would" have received as a tax return, would go to them. And I am still stuck in the same predicament as when I hired them. When inquiring as to what they actually did to help me for **** dollars, they claim that they placed my case in "non collectible status" which I could have done on my own with the paperwork from the ***. No haggling was done on my behalf to the *** and the basic reason that I hired them was not accomplished.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.