Customer ReviewsforTuffStuff Fitness International, Inc

I’m closing on a house and want to turn my garage into a gym. While going to a friends house in friendswood, TX I passed a fitness store called TX Home in clear lake, TX right in front of Baybrook Mall. I go in to see if they have any functional trainers and I tell D** J******* that I want a commercial grade trainer. He said the CXT-200 by Tuff Stuff was what he would recommend since I wanted more of a pulley system for more exercises. I was going to buy in the spot but decided to bring my wife before purchasing. After leaving I went to tuffstufffitness.com. I quickly noticed they had the machine with a MSRP listed. There was a tab to locate dealers in the Houston area, which I did. Fitness Unlimited came up so I decided to see how much they would charge. I put an inquiry out to all of the Houston stores. I did not know that every store including TX Home Fitness was the same store. Since tuff stuffs said MSRP and being an American who works hard for their money I want the best pricing. I quickly found out this was like buying a car. Honda is Honda but some dealers give you a better deal and what person doesn’t shop around. After speaking to a few and even telling one I was going to reach out to other dealers, I received a couple of messages saying they can’t work with me since I spoke to the individual that I mentioned in the beginning of my experience and that I would have to go through him since I’m working with him. I told this individual I’m jot working with anyone and that I’m shopping. I ended up calling corporate to see about purchasing through them because of the experience and because I was given different answers as to what they can discount and what they can’t; such as weights. Yep the guy above said he can’t discount them but another guy, same company, said he could. So corporate told me they do that so a salesman can’t get under cut by pricing even though that’s the American way, save where you can. Makes no sense right. He told me if they did sell to me it would be for a lot more since they are corporate and not a dealer. I contacted TX Home Fitness back and he said it’s in his GMs hands now and he would call me. Then he text me and said I’d have a quote tomorrow in my email. Oh that’s another thing, they can’t tell you a price they submit quotes which slows the buying process down. Here it is tomorrow and at the end of the day, 7:30pm, I still didn’t get a call or quote. I text him back and said I think it’s best I move forward. Thank you. I believe there is a reason there isn’t a lot of reviews out about this machine unless you go to one of their webpages, but nothing through the general public forums, and they don’t come up as a top selection through google.