ComplaintsforBB's Fashion Boutique
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Complaint Details
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Initial Complaint
11/29/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
November 17th 2021 I went into this business and bought a price gouged item. They did not have a price tag and decided to tell me it was $60 I later saw that they charged me $102 the item is being sold everywhere online for $19. I went into the store and they would not do anything to solve the problem. The owners name is leticia vasquez.Business response
12/03/2021
Please have Ms. C***** come back to the store with her purchase and receipt to discuss a refund.Customer response
12/20/2021
I am rejecting this response because:They told the BBB they would issue a refund. I went in and they will not issue a refund they didn't didn't look at the merchandise I brought back.
Regards,
*** C*****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.