Business ProfileforBank of America
Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On May 4, 2022, Bank of America entered into a Consent Order with the Consumer Financial Protection Bureau. The Consent Order settles allegations that Bank of America unlawfully froze customer accounts, charged garnishment fees, garnished funds, sent payments to creditors based on out-of-state garnishment court orders that should have been processed under the laws and protections of the states where the consumers lived, and inserted unfair and unenforceable language into customer contracts that purported to limit customers’ rights to challenge garnishments. Under terms of the Consent Order, the business agreed to refund or cancel imposed fees from unlawful garnishments, review and reform its system for processing garnishments, and pay a civil penalty of $10 million.
This action is final.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 265 E St Ste A, Chula Vista, CA 91910-2930
- Headquarters
- 100 N Tryon St STE 220, Charlotte, NC 28202-4031
- BBB File Opened:
- 3/22/1990
- Years in Business:
- 29
- Business Started:
- 6/5/1995
- Business Incorporated:
- 12/28/1998
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Bank of America
- Millitary Bank of America
- Bank of America Corporation
- Business Management
- Mr. Patrick Davidson, Customer Relations Supervisor
- Mr. John Reed, Manager
- Mr. Doug Smith, Branch Manager
- Mr. Alfonso Solis, Loan Officer
- Contact Information
Principal
- Mr. Patrick Davidson, Customer Relations Supervisor
- Mr. John Reed, Manager
- Mr. Doug Smith, Branch Manager
- Mr. Alfonso Solis, Loan Officer
Customer Contact
- Mr. John Reed, Manager
- Additional Contact Information
Fax Numbers
- (619) 668-0170Primary Fax
- (858) 514-8355Other Fax
Phone Numbers
- (888) 342-6530Other Phone
- (858) 503-2400Other Phone
Email Addresses
- Primary
Website Addresses
- (619) 668-0170
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