ComplaintsforHeavenly Service And Comfort Heating And Air Conditioning
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Complaint Details
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Initial Complaint
04/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 2021, i inquired heavenly ******************************************* for their service because i had issues with my AC unit. I paid total of $8800.00 for a whole new AC unit, but after a few days after installation there's a leak from my ceiling which caused a six foot water **** on my drywall, up in my ceiling. I tried calling ***** hazel, owner, or be accommodating, at ************ but "his voicemail mailbox has not been set up" per recording. ** addition, I get no rings or no connection when i call the company # ************. His wife, ******* ***** hazel, owner, too, can be on ********* Both, husband and wife, are scammers. It's ***** 2022(i'm still under warranty by the way) and i have no resolution from ***** hazel, owner, to fix the six foot water **** on my dry wall, up in my ceiling. To this day, due to their unprofessionalism, lack of communication or none after the money has been collected, I would not let him inside my house ever again because he has lost all my trust and faith in him as well as his work ethics and his company, which by the way i believe is a fraud. His company is located in *******, ** just across the the ************ pumping station. He passes himself as a former cop to gain customer's trust when in actuality he is not trustworthy, unreliable and a scammer. I questions his quality of work and installation and not sure if it's(my ac installation) is all up to code.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.