ComplaintsforMekanik's Plus European Specialties
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Complaint Details
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Initial Complaint
07/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I came by your business today to view the footage of my car at 10:31 on July 3rd at 2:00 pm. We both confirmed that on July 3rd, 2024, at 10:31 the video footage indicated that my windshield was not broken when the car was dropped off by the tow truck, We also viewed footage today that indicated that there was crack on my window on July 8th, 2024, at 11;57 am, when the car was ready for pick up and you both were arguing about the location of the crack, which we both agreed that at time of drop off there were no cracks ANYWHERE on my windshield at my receipt indicated that I received my paid invoice at 12:49 , and left at 1:00. oday when I was in your office, H***** indicated that insurance will not be paid , without trying first to submit a claim for the damages, which was strange. If your insurance will no cover my damaged windshield, and my windshield is not replaced by your business, we have no choice to get my legal team involved and request the Entire Video Footage of when my car was worked on and at your premises for 5 days will be submitted to my attorney, if your insurance will not pay for my cracked windshield, then must write a check for the repair of my windshield. I also have three different auto glass companies that confirmed in writing that something sharp punchered my windshield, while in your business
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.