ComplaintsforClickAway Corporation
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Complaint Details
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Initial Complaint
05/02/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Even though not accredited your BBB sign was on the wall. I supposedly had a 2pm appointment made through their web but it didn't work. 2 employees there including the manager said it wasn't real - nothing happened. And no one checked and let me know: the 3rd employee, *******, who was fired Friday had total control. They were really rude and rushed me because they had real 2-pm appointments, plus i need a service ticket to do anything. Awful service, but they didn't seem to get I was never coming back.Business response
05/03/2023
Hi *****,
We are very sorry to hear about your experience.
We'd like an opportunity to make this right and discuss the situation. We're having a little difficulty understanding what the subject is of "it didn't work", and about "******* and full control".
We will reach out to you.
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Contact Information
Business hours
Today,8:00 AM - 7:00 PM
| MMonday | 8:00 AM - 7:00 PM |
|---|---|
| TTuesday | 8:00 AM - 7:00 PM |
| WWednesday | 8:00 AM - 7:00 PM |
| ThThursday | 8:00 AM - 7:00 PM |
| FFriday | 8:00 AM - 7:00 PM |
| SaSaturday | 9:00 AM - 5:00 PM |
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.