ComplaintsforChad Smith Construction, Inc.
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Complaint Details
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Initial Complaint
06/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had this company come out to do an estimate since they work with State Farm. They came out did the estimate then when state farm told me the quote was too high i need to find someone else the company says i need to pay a $500 fee. Partially my fault as i signed a form saying if we dont use them we owe $500. Like most i didnt read the contact as i thought it was needed by them anyway to work with state farm. But they should have told me over the phone when the appointment was made for inspection about the $500 fee. I was told by a worker there that many others have done the same thing as me. When I called they didnt offer to cancel the fee or give a discount. I feel they are somewhat misleading as they should tell their customers over the phone ahead of time that there is a fee of $500 if they are not used for services.Customer response
06/01/2023
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*******, ** 94541
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.