15 Customer Reviews
Review from Jamari W
5 stars10/28/2024
Great experience with the overall sales and claims process, was very skeptical at first. Rear window was stuck down due to a failed window power motor and regulator. Parts and labor were covered. Service advisor at the dealership said it was one of the best companys she ever dealt with to date. Saved myself $765. So far paying off.Review from ca d
1 star09/30/2024
I have never done business with CoverageX, but I repeatedly received phone calls and text messages about a car that I do not own. I always explain that I do not own the car in question and the callers always hang up abruptly without ever trying to fix the wrong listing for me. I think this company might be a scam and/or predatory. Spread the word and do not engage with them.Review from Sarah D
5 stars08/12/2024
I purchased an extended warranty contract with Coverage X and have been thoroughly impressed with the company. The coverage is extensive, covering all the major systems I worry about, and affordable giving me peace of mind. The contract was very clear with no hidden fees. The customer service representative was very knowledgeable and helpful. I also appreciate the added benefits like roadside assistance and rental car reimbursement. Overall, I'm very satisfied.Review from Wilton J
5 stars08/05/2024
Highly recommend CoverageX! 5 star service. Have already recommended it to so many of my friends + family.Review from Alan C
5 stars08/02/2024
I have not had to use my policy yet, but I went with CoverageX after calling several other companies to get quotes because the other companies would not answer all my questions and concerns but CoverageX did. I had this poor guy on the phone for an hour before I finally decided to buy the coverage. But they did not try to rush me to giving them my money like all the other companies. They answered my questions and explained everything very well. I feel very comfortable with the staff at CoverageX.Review from Rianda J
5 stars07/18/2024
CoverageX has been great and reliable. With 24/7 customer service, and low deductible of $100, they saved me $1200 on my repairs and designated a rental for me. I was truly happy with my experience!Review from Pamela B
5 stars07/17/2024
Great company, great benefits come with having coverage with CcoverageX! They do just what they say they will do! They offer great service and a higher level of coverage at minimal cost!! Best decision you can make for vehicle breakdown coverage!Review from Brittany W
1 star07/14/2024
Business has several different numbers and also fish out customers with information that is in accurate. Example they kept calling me about a ****** when I have a ******* I tried to say no but they asked me to hear them out. After reflecting on the purchased product I decided I couldn't afford another bill. So I tried to call and cancel services for my refund I was promised in my contract which I still have. I called all the numbers, including the roadside assistance number, and no one answered even once. I called them a total of 6 times and waited on hold for a total of 2 hours and was even hung up on by the automated call system that said goodbye and then disconnected. This business is not a business, it is a fraud.Review from Chris C
5 stars02/13/2024
At first I was skeptical because of a bad experience I had in the past with car shield. The agent I spoke to At CoverageX was very knowledgeable, did not try to pressure me into making a split decision told me to take the money back guarantee to review it and recommended that take the hard copy of the policy to my local Jeep dealership to confirm it would cover my 2017 Jeep wranglers repairs. The service manager at my local dealership went over the policy with me and told me that I made a great decision. The service manager also had told me that he has dealt with this company in the past and that they paid the claim promptly and that by far its one of the best warranty companies out there. As much as I dont want my Jeep to break down i do how ever feel better now that it looks like I found a car warranty that will actually work. Thanks again CoverageX!Review from Chris P
5 stars02/12/2024
I had a $2700 repair on my car.it only cost me my $100 deductible. Was very happy cause Ive had problems with other companies not paying.they did exactly what was promised. Will be telling my friendsthanks coveragex
Customer Review Rating
Average of 15 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.