ComplaintsforMU Patents
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Complaint Details
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Initial Complaint
01/28/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
MU Patents located at ****************************************************************** was assisting me in getting a patent for my invention, The High Frequency Climbing Scalar Arc. I have sent them over $5000. They told me in about 3 occasions to send them around $1500 because the US ************* rejected some claims in my invention. It's been rejected three times and MU Patents were the ones communicating to the ************* on my behalf. The last payment I sent them was $2225 and this payment was for the last rejection I received which was on December 11, 2018. Failure to send this payment would have resulted in my patent going to "abandoned status". So I sent them the payment, but my invention went on "abandoned status" regardless. So someone over there didn't do what they were supposed to do and this has resulted in my patent pending invention to go abandoned, which leaves it vulnerable in getting stolen. I contacted MU Patents and they told me to relax and that they'ed take care of the problem, but they never did. I have been trying to contact them for the last two years and I only get their machine saying the office is closed. My invention and my patent application are very important to me and because of MU Patents negligence and poor service, my invention is now in danger of getting stolen. I sent them the payment of $2225 and that was supposed to keep my application in good standing but it went on abandoned status. So what the heck did they do with the payment I sent them? Did they just pocket it? I am very upset that they failed to do what I paid them to do and their communication is poor. I need this problem resolved asap. I worked very hard and I sent the payments that they requested so I don't know what they are thinking. Please help me resolve this urgent matter.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.