Additional Information for Leong Group Corporation

On January 16, 2024, BBB Serving Los Angelesand Silicon Valley requested that the business substantiate, modify, ordiscontinue claims on the company's website, https://mtosteelstoreal.co/. Thebusiness advertises Comparative Price, Value and Savings Claims and guaranteeclaims such as: “Worry free guarantee” and “our guarantee Weare proud of our products because we believe they are great. However, we knowthat shopping online can be daunting, especially when buying for the firsttime, so we offer a 100% Satisfaction Guarantee.”

The BBB Code of Advertising states, "BBBrecognizes that truthful price information helps consumers make informedpurchasing decisions and that comparative price advertising1 plays an importantrole in promoting vigorous competition among retailers. At the same time,misleading or unsubstantiated pricing claims injure both consumers andcompetitors. The following examples offer guidance on ensuring that pricingclaims are truthful and not misleading. 2.1 Advertisers may offer a pricereduction or savings by comparing their selling price with: 2.1.1 Their ownformer selling price; 2.1.2 The current selling price of identical products orservices sold by others in the trade area (the area in which the company doesbusiness or where the advertisement appears) (e.g., "selling elsewhere at$_______."); or 2.1.3 The current selling price of a comparable product orservice sold by the advertiser or by others in the trade area (e.g.,"comparable value," "compares with products or services sellingat $_____," "equal to products or services selling for $_____").2.2 In each case, the advertisement must clearly and conspicuously disclosewhich basis of comparison is being used. 2.3 When these comparisons are made inadvertising, the claims must be based on the provisions in Sections 3 -7."

The BBB Code of Advertising also states,“20.1 When using the term “warranty” or “guarantee” in product advertising, theadvertiser must clearly and conspicuously include a statement that the completedetails of the warranty can be seen prior to sale at the advertiser's location,viewed on the advertiser’s website or, in the case of mail or telephone ordersales, made available free on written request. 20.2 Advertisers should only use“satisfaction guarantee,” “money back guarantee,” “free trial offer,” orsimilar representations in advertising if the seller or manufacturer refundsthe full purchase price of the advertised product or service at the consumer'srequest. 20.3 When “satisfaction guarantee” or similar representations are usedin advertising, any material limitations or conditions that apply to theguarantee must be clearly and conspicuously disclosed. 20.4 When advertising“lifetime” warranties or guarantees or similar representations, theadvertisement must clearly and conspicuously disclose its intended meaning ofthe term “lifetime.” 20.5 Sellers or manufacturers should advertise that aproduct or service is warranted or guaranteed only if the seller ormanufacturer promptly and fully performs its obligations under the warranty orguarantee.”

As of February 8, 2024, the business hasfailed to respond to our request for substantiation, modification, ordiscontinuation of the advertised claims.

On January 29, 2024, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://www.peakysuit.co/. The business advertises Comparative Price, Value and Savings Claims and “lifetime warranty” claims.

The BBB Code of Advertising states, "BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising1 plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading. 2.1 Advertisers may offer a price reduction or savings by comparing their selling price with: 2.1.1 Their own former selling price; 2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., "selling elsewhere at $_______."); or 2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., "comparable value," "compares with products or services selling at $_____," "equal to products or services selling for $_____"). 2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used. 2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7."

The BBB Code of Advertising also states, “20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. 20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. 20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. 20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.” 20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.”

As of February 21, 2024, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.