ComplaintsforFremont Tires & Wheels
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Complaint Details
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Initial Complaint
03/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I spent $70.00 to mount and balance 2 rear tires. They scratched both rims but the right side was worse and the left side was slightly scratched. The shop agreed to fix the right rear rim only and that was stated on the invoice that was attached. Dropped off the wheel a few weeks after the install and they painted the wheel. After a few weeks, the paint chipped as show in the picture. I called the shop back and they said that they will call the place that fixed the paint and get back to me to let me know where the place is so I can have them check it out. The shop did not respond back to me. I then called a week after for the second time and they said they will call me back again but no call back again. I would like the shop to owe me a new right rear wheel as I have lost faith in the shop to paint the wheel for the 2nd time and for that to happen again.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.