ComplaintsforE-Juice Vapor
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Complaint Details
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Initial Complaint
01/13/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I placed an order of 3 items on December 9, 2023. The order number was ****** and came to a total of $40.75. I did receive an order from them in a timely manner but when I opened the package there was only 1 item included not the 3 which I purchased also there was a packing slip included that listed the 3 items I ordered but had a check by only 1 item which was the 1 item which was included in the package. Also I feel it important to mention the package was in tact had not been opened in any way nor was it damaged. I have sent them at least half a dozen emails with no response and have tried to call to numerous times to count. When you call there is a recording telling you to leave a message at the tone followed by another recording telling you the voice mail is full and can't except any messages. I am out of ideas if how to reach this business. I see there are quite a few other people that have had the same problem with this business which brought me here to the BBB. I was able to upload a screenshot of my account with this business showing the transaction but was unable to upload a copy of the packing slip and I don't understand why but I have exhausted ways to try. I believe your word is your bond and without that you have nothing. Thank you for your time.Initial Complaint
07/29/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed an order for eCig juce and eCig hardware.The juice was delivered but the hardware was not. No response from the company by phone or email.Initial Complaint
04/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered 4/5/23 they say 3 days to process order was never shipped. I e mailed and tried to call no answer. Total amount $67.68.Initial Complaint
02/15/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order wasn't received. Phone calls aren't returned. Neither are emails.
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Contact Information
1610 E Orangethorpe Ave Unit A
Fullerton, CA 92831-5231
Customer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.