ComplaintsforTop Notch Heating and Air Conditioning
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Complaint Details
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Initial Complaint
02/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had an issue with my heater where it would turn on for a couple minutes then shut off. Top-Notch Heating and Air Conditioning came to fix it. They changed the heat sensor and it seemed to fix the issue. After a week the issue resurfaced. The owner, unfortunately, was sick so he couldnt immediately get back to me. Eventually, we scheduled for him to come at a later date, but he never came. I spent the next couple weeks trying to get a hold of him and never heard back from him again. I had to hire another person to fix the issue.Initial Complaint
05/26/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
We called this company to repair ac unit as soon as the charge me and left ac turn off i been trying to call them for the last 2 weeks a lot of times finally i called i different company they come in and told me who was the last person to be up there in the attic i told them who , they said all connections were wrong surprise house didn't catch a fire i had to pay $600 total to repair all their mess they left and top notch charge me $260 dollars for nothing they don't answer backCustomer response
05/27/2022
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.