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          Find a Location

          Parcel Pending has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Parcel Pending

              210 Progress Ste 100 Irvine, CA 92618-0358

              BBB Accredited Business

            • Parcel Pending

              475 Goddard Ste 150 Irvine, CA 92618-4621

              BBB Accredited Business

            Customer ReviewsParcel Pending

            Lockers
            HeadquartersMulti Location Business
            View Business profile
            View Business profileBBB accredited business

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            135 Customer Reviews

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            • Babs G

              10/31/2024

              I was having loads of issues in a 72 hr period with an empty mailbox and charges for late pick up beginning to kick in :( ***** ****** was SO helpful, professional, kind and mega speedy in getting the issue resolved and helping me understand why/how the issue arose and making suggestions for any future issues. She also confirmed that I had the correct contact info. so I could reach parcel pending quickly if I ever had future issues. THANK YOU MS. ***** for the help + speediness of resolution!!! YOU are a dream + awesome asset for Parcel Pending!!!!

            • Daniel B

              10/14/2024

              ***** ****** was amazing. She was very helpful with assisting me with my issue. ***** had to do a bit of digging and work to resolve my issue. Parcel P has a gem in *****!!

            • Sidnie J

              09/27/2024

              ***** assisted me today with getting my account up and running and she was amazing. She patiently instructed me every step of the way on how to set up my account and recover my packages. I was very pleased with her customer service :)

            • Aria C

              09/27/2024

              I spoke with ***** ****** today about a few persistent problems Id been having with receiving the wrong units packages along with the system not registering that I had already picked up a package. She was so kind and patient in helping me get these issues resolved. She was quick and efficient as well. She deserves all the praise and kudos in helping me with these issues when the other avenues I tried didnt work.

            • Abbas Y

              09/25/2024

              They have great costumer service, Been assisted by *****.I had a problem with my account deactivation due to my bank card and ***** was so helpful and solve my problem east and fast. Great job.

            • Alan K

              09/19/2024

              *********************** from Parcel Pending was very helpful in getting me into are package room when a delivery was made the day before without giving me a access code to get package.

            • Ni G

              09/17/2024

              ***** ****** WAS GREAT AND HELPED ME GET WHAT I NEEDED. SHE DID NOT STOP UNTIL I WAS ABLE TO ACCESS MY ACCOUNT AND STAYED ON THE PHONE WITH ME UNTIL I GOT IT GOING. THANKS!!

            • Rochelle S

              09/16/2024

              Had some major issues with the app and getting parcel pending account set up for our new apartment.Great customer service/assitance from ***********************. She stayed on the phone with me through the entire registration/account set up process and helped make sure we were linked to the correct apartment account. She was extremely helpful and was able to get all the issues resolved quickly.

            • Mike M

              09/16/2024

              I was having some trouble registering my parcel pending account at the new address. When I called I was connected to a *********************** that was incredibly helpful, she absolutely crushed it. It made an otherwise frustrating task while moving relatively simple and she got everything resolved quickly.She should be the standard every parcel pending *** is held to.

            • Marcial R

              09/10/2024

              I recently had the pleasure of working with ***** ****** from Parcel Pending, and I couldn't be more satisfied with the assistance I received. ***** was incredibly knowledgeable and patient, guiding me through the process of setting up my account with ease. Her professionalism and friendly character made the entire experience seamless and stress-free. Thanks to *****, my account is now up and running smoothly. I highly recommend her for anyone needing support with Parcel Pending. Thank you, *****, for your outstanding service!

            Customer Review Rating

            4.13/5

            Average of 135 Customer Reviews

            Contact Information

            210 Progress Ste 100

            Irvine, CA 92618-0358

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            Email this Business
            (855) 316-4756

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/8/2021

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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