Customer ReviewsforLindoraClinic

I felt like lied too I was told that the hours placed would work with my work schedule and It was a complete lie. For the past three weeks I have not heard from anyone in the location I go to for motivation or follow up. So much for the help. This is an EXTREMELY hard contract to cancel and I regret not looking into it more with my full time schedule and work. It NOT meant for a person with a busy lifestyle which they said it can be. While I also first called few month to cancel it was no help and they ignored me and the solution was to call the office I go to and just "changed" the hours which still did not fit within my own hours. I really will say that this program is not worth it.

They have the worst court in service. Its all about the money. In the orange office we suffered with staff quitting, new people who knew nothing about the program and still do t. Ive been waiting for a refund for an over charge and am still waiting for ****** the branch manager to respond. Its a scam.

A formerly ***************** program that I have used for over 35 years has been eroding in customer quality over the last couple of years. Membership cancellation is nearly impossible. Lindora uses deceptive, dishonest, membership cancellation practices. A month before my membership was set to end, I notified Clinic employees who gave instructions for membership cancellation which were followed. I later received an email asking to call a clinic in a county clinic Ive never been to. Their cancellation instructions I were to send a message on the Lindora contact us page. I sent a *********** never received a reply. Unrelated to any previous Lindora communications, I was contacted by ****** in billing who said he was unaware of any of my previous attempts to cancel. He told me everything was my fault because I didnt read the contract. He didnt care that I was given conflicting instructions from 3 different Lindora employees. ****** laughed when I said that these tactics looked a lot like a mafia type shakedown. ****** wore me down & I paid a $169 fee which is a month to month membership that apparently automatically happens when a membership concludes. Now I have to send snail mail to officially cancel the membership. Im sure that notification will never reach Lindora either. I have been a customer off & on for about 35 years but over the last 2 years, I have noticed a downward trend away from patient care & more to squeezing money out customers. Frustrating!

The program works but BEWARE of the "membership". They make it difficult to cancel by requiring that you go into the clinic. I had not been able to to to the clinic for a year. Each month for that year, I was charged $109 for a "membership" I couldn't use. Finally went into clinic to cancel in person and they assured me it would cancel that date and I would have no further charges. However, they charged my card the next week. When I called to let them know, the response was she didn't really understand how their cancellation policy works. When she called to verify for me, she was told it takes their office 21 days to cancel after notice. They basically charge a 30 day penalty because the membership stops the date of notice, but charges continue for 30 days past the date they stop the "membership". This is WRONG. If they require a 30 day notice, they should continue "membership" through the period of payment. My point is, this company works hard to enrich themselves by billing for "memberships" that people don't use or want by making it ****** difficult to cancel, because of their policy requiring that you must go into the clinic in order to cancel. It's clear, this billing scheme is greedy and no serving their clients best needs.For this reason, I can't recommend. Buyer beware.

HORRIBLE!!! CUSTOMER BEWARE, READ THAT LONG DRAWN OUT CONTRACT DON'T TRUST THE MANAGEMENT THEY WILL SAY ANYTHING FOR YOU TO SIGN UP!Purchased a 1 yr plan during this time I was able to work the plan and be somewhat successful, but what I learned was it's all about product pushing and not your success! I was told by the clinic manager," in order to continue your program I had to come in for labs" I knew I was not going to continue so did not go in for labs. To my surprise, they continue to take monthly payments out of my account even though you cannot continue service without your labs!!Now I had signed up for a lifetime membership and was told I would pay for 1 yr and can continue to go for service for my lifetime, but what they don't tell you is you have to continue to pay that monthly payment! what does lifetime membership mean exactly if you have to pay anyways??Then to pour salt in the wound I get an email stating my clinic is closing!! wtf so that lifetime membership that I have to continue paying for every month I cannot even use unless I go to a different clinic, the closest clinic is 20 miles away from me!!!! ARE YOU KIDDING ME!!!Wish I would of checked BBB before signing up with LINDORA!!!!

Deceptive billing practices! Dont sign their contracts! Soon after signing up for a one year membership I was diagnosed with cancer. It is stage 4 and aggressive. They paused my membership which means they didnt ask me to make appointments anymore but I was still charged. No problem. I signed the contract. But hidden in the contract is that it will renew after the one year! My treatment took me out of state. I cannot go in to their offices to cancel and corporate NEVER answers the phone. SCAMMERS

The nurses at Lindora in Orange are amazing. They kindly guide you throughout the program and help you with any questions. The program requires meal planning, but their snacks and refrigerated meals make it easy. Ive lost 30 pounds in less than a year.