ComplaintsforDelta Engineering, Inc.
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Complaint Details
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Initial Complaint
09/17/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Firm billed credit card gave verbal of ease of work paperwork completion to Electrical Contractor working project. Firm has delayed completion of services and provided nothing to customer. Customer complained in person requesting completion on 8/27/24. No action to date. Require full refund due to non-performance of work and obstruction of business entity progress.Business response
10/08/2024
Client did not express urgency at time of contract execution and even later, after changing the scope of work, did not discuss timing or a target deliverable date. This is a simple misunderstanding about when the deliverable was needed. There is no dispute - a refund of the original deposit is on its way. I wish the client all the best in his business endeavors.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.