ComplaintsforSKYLIGHTFENCE
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Complaint Details
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Initial Complaint
06/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
******'s team installed a vinyl fence back in May 2022. For the past month, I have reached out to him directly to have him come and repair two- 1"-2" gaps between the panels that were created overtime due to the fence location; slope.He confirmed it was still under warranty and will stop by when he's in Riverside County. It's been one month, he does not return calls nor replies back to messages.Business response
06/10/2023
Hi my name is *********************
and l get a request from ******* about the 2 small gaps and we told her that we going to stop bye and take care the issue between 1 to 3 weeks and she wan us to stop bye right away and the tow small gaps was lest than 1 but we stop by tow weeks offer but before she keep calling and we fix her problem on may 7 2023 and she say thanks you can confirm with her ????
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.