ComplaintsforApnea Sciences Corp
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Complaint Details
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Initial Complaint
06/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased two Snore RX mouthguards in February and they seemed to work fine until March when one failed because the mold separated from the frame. So I tried the other one which, my May had the same failure. Despite following the on-line recommendations perfectly, they both are now worthless. After contacting ***************** they seemed to be surprised by this, asked for detailed photos and then stated they would replace one only and that I would have to pay for shipping with tracking recommended. I replied with another email that has gone unanswered. I made a negative review on their website which they are intentionally not publishing.Now, I have found numerous complaints from previous customers who all experienced the same problem (on websites like CVS), so this IS a know deficiency. The company has stopped communicating.I would like a full refund.Initial Complaint
12/05/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Cannot use product chokes me. Need refund.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.