ComplaintsforArms Center
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Complaint Details
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Initial Complaint
12/13/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This arms center is a scam.. just as other numerous other complaints , I filled out all necessary paperwork and supplied them with verified ffl information and address. Deducted the funds via debit ( which was my mistake) and have never heard from them PERIOD. Fraudulent scammersInitial Complaint
12/08/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Went online searching ************* and found this website (armscenter.org) which looked and acted like an actual site. In fact it was noted in many of my searches. When I found the gun I wanted I completed all of the information to purchase and was given five ways to pay (but no credit cards). I used the wire transfer option on 11/29/22 to a bank : ***************** Bank, **** ********* *** XXXXX. The account name was ******* ******* ************* *** , ****** ** XXXXX. The company's address is listed as *************. The total amount wired was ******** His routing number is XXXXXXXXX and the account number is XXXXXXXXXXXX. The gun was to be delivered to an**** dealer which I provided. When the gun had not arrived by the original promised date, I tried to call their listed phone number which is X (XXX) XXX-XXXX and it said not available. I tried their email (***********************) and received no answer. The only communications that were active was through texting, X (XXX)XXX-XXXX. I have tried many ways to contact this company with no success. I fear that this may not be a real company and will not receive any product that I ordered.Initial Complaint
11/19/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Bought a gun from this company on 10/13/2022 and i cancelled the same day , rold me they would refund back to my credit card ****** within 4 days i have not received refund and they will not answer , i am out ****** and this is not right stealing peoples money all i want is my money back as promised- i see alot are getting scammed on this armscenter.org - i havetext messages shows they refunding never did - cant believe with all the complaints they are not shut down - i just wantmy hard earned money back what i am owed backInitial Complaint
08/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Elected to purchase shotgun from their website. Was contacted within minutes, made the mistake to send money via *****, ***** plus **** in transfer fees and expedited shipping. They took all my FFL information, shipping, and even provide orders to another fraudulent website ******************************* . They texted me provided tracking numbers and order information. It seems legit and they were very responsive. They then contacted me a few days later stating I needed to pay a **** insurance fee that would be refunded upon the product being delivered. I then realized it was all a scam, and they have now disappeared and not answering my emails or phone calls with update. Not providing refund no response.Initial Complaint
06/09/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On **** I emailed the company a question regarding a stoeger m3500 snow goose shotgun to see if they had a left handed model. They answered me back that day and said they did. I went to place my order via their website and when I went to check out it did not provide the option to select a left handed model, so I messaged them confirming they had that Model and how to select it during checkout. They stated to add it to my comments and they would fulfill the order. I placed the order then I received an email with instructions on how to complete the payment. The payment method was Venmo which I reviewed and saw dozens of recent gun purchases had been made that way. I reviewed the physical locations reviews and found it to seem legit. They confirmed my order and said it would ship within three days. The next day I received a freight shipment order from TNT freight forwarders stating I had to pay them $320 more dollars to receive the gun which $310 would be refunded. I notified the guns dealer who said they shipped it via ups. I told the tnt freight company I wasn't falling for their scam and my gun had shipped ups. Since then I have sent 11 emails, called three different numbers and requested a Venmo refund for not receiving the gun without a single response.Initial Complaint
02/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I purchased a shotgun from this company and they turned the shipment over to a shipping company called *************************. The shipping company said I had to make 3 refundable payments to process the shipment. They seemed legitimate at the time but after further research I found out both companies are scammers. I paid **** for shotgun and ***** in "refundable" shipping fees.Initial Complaint
01/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased a firearm from ************* for ******* on January 2nd, through ****** Friends, as this was the only payment method I had available. This was accepted and was told the order was going to be processed. I never received conformation on shipment so I was able to open up a chat window on January 7th and ask for tracking info. I waited almost 1 hour before a reply that it would be sent to me, then the chat session was closed. I never received this info. I then sent an email on January 9th to request request for the same information on tracking and still haven't heard anything. Not sure how this company can still have a web presents to sell if this is a front for theft??? All reviews are stating the same thing that they're scam artist. Only wish I knew this before I ordered this.Initial Complaint
12/09/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Made an online purchase from Armscenter.org on 12/5 and realized shortly thereafter that is was a complete scam and this site is fake. About an hour after the purchase, I realized I had been scammed. This site is fake...these people are foreign scammers and their site needs to be taken down.Initial Complaint
11/21/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Paid in full for fire arm an gave exact shipping instructions to local FFL. Arms center refuses to give shipping tracking information and does not reply to email calls and text. 65 attempts to contact them
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Contact Information
Customer Complaints Summary
9 total complaints in the last 3 years.
0 complaints closed in the last 12 months.