ComplaintsforTNC Auto Center
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Complaint Details
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Initial Complaint
09/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I got into a car accident last december and had to tow my car to a shop and I found T AND C AUTO CENTER, at first ***** (the owner) was compliant and communicative.. the part that was needed for my car took (from what ***** told me) 6 months to find. This shop could've fixed different things with the car and chose not to. they didn't even check for other damages until they actually started working on them. ***** kept promising me certain days to expect my vehicle or even just update me but to no avail. Last month (July2023) I have hit a low point in my life for going without my car for 7 months at that point and ***** told me he had found something new wrong with the car and needed 2 weeks to fix it. It is now been 8 months and ***** already blocked me from his phone and I cannot reach him cause his workers just tell me he is not in the shop and they all refuse to tell me what the update is on my vehicle. Horrible place of business and even worse owner. I need help with this issue and would probably move to a legal case.Initial Complaint
09/07/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
August 3,2022 Is the date I asked this body shop to fix my car. I had paid a deposit of $2,000 in cash. I still have not received my car in over a year. Every time i went to see if they were fixing my car, it was literally neglected. I called so many times and the owner of the place will tell me different things every time i call. He will say h*** have my car ready by next week, our workers are sick, or the parts havent arrived. Its already been a year now. It doesnt make sense that it takes this long to fix my car after a whole year. I have tried taking my car to another body shop but they had asked to pay for parking fees, when they havent even started to fix my car!! Downright outrageous..I have paid a deposit of $2,000 in cash to wait more than a year to get my car fixed? Getting a super car fixed doesnt even take this long and they cant seem to fix a 2014 ********** Jetta.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.