ComplaintsforUPS Store 1437
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Complaint Details
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Initial Complaint
03/21/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am currently in contract as a mailbox on her hair because I have to be until my contract is completed. I have been here for four months and one day I came to get my mail using the parking lot as I always do. When I went to back my vehicle out, the parking block had a large rod coming out of it, which caught the lip of my bumper it tore my bumper halfway off on my Mercedes.I've been trying to get this resolved for over three months with them without taking legal action. The manager refuses to give me the contact information of the business owner other than an email which the business owner does not respond to after the first response you gave me in the first response he said if the building owner did not respond, he would give me the contact information of the building owner. Apparently the responsibility of the building and the parking lot falls into the hands of the building owner, but they refused to give me the information of that person, so I don't even know who that is.Still trying to handle this without small claims court because I really don't want to spend that kind of time on something like this, but it's really about the principle of how terribly this business is willing to treat their customers, and will refuse to represent their customers interest in Issues like this. I'm very disappointed and how unprofessional the business owner and management have been with this issue I would highly recommend anybody stay away from doing business with the store.The incident occurred on December 31, 2022 at approximately 10:30am.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.