ComplaintsforAmerica's Tire
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Complaint Details
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Initial Complaint
08/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Brought back a car tire with wheel because of a screw/nail in the tire. They fixed the tire, removed the weights, and taped them to the inside of the tire. They never balanced the tire. The repair was under the hazard policy when I bought the tire and was done for free. I have never heard of a wheel/tire that required no weights to balance the tire in over 30 years. Even tried installing and then driving it. Then removed it. The combo is severely out of balance without the weights. Resent the tire / wheel back them for balancing. If I drove the car and weights flew off at 40mph, it would be like a bullet being fired from a gun with a blind man holding the gun.Initial Complaint
04/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
To BBB:*April 16th, 2022.*$644.06 as grand total of four tires.* "Your satisfaction is our highest priority". Insurmountably false and deceitful.*The nature of dispute: Between ***** and Jevito (sp?), one of your employee(s) rudely, intentionally, immorally, inconsiderately, irresponsibly, unprofessionally, carelessly, sloppily, unlawfully and unjustifiably tampered and violated my privacy and vehicle property boundaries of the day in question!! Upon retrieving my vehicle post service rendered and while cleaning the internal space, I discovered in absolute horror that my driver's side armrest was tampered and adjusted!!!! WHAT ARE YOU THINKING? WHY DO YOU TOUCH AND ACCESS A PATRON'S PRIVATE PROPERTY? THIS IS GRAVELY AND OUTRAGEOUSLY UNLAWFUL. THIS IS NOT THE FIRST INCIDENT MY VEHICLE HAS BEEN HANDLED INAPPROPRIATLEY AND DISRESPECTFULLY BY YOUR COMPANY. DO YOU LACK COMMON COUIRTESY, COMPETENCE, HONESTY AND JUDGMENT? I have shared this violating, appalling and traumatic incident with the higher authoritative level for immediate and aggressive ramification. Those involved in this should be fully and legally reprimanded. You have completely shattered my frail trust with your unstructured business. Did your staff steal anything? What else should I expect? Are your PAID employees that apathetic or undermined? *I demand compensation on my costly tires OR some form of rectification NOW. I am eternally traumatized by this, thank you.*America's Tire Company has not resolved the problem.*Invoice #*******.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.