ComplaintsforMiranda Gardens Resort & Market
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Complaint Details
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Initial Complaint
05/06/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I originally booked my reservation on Oct 10, 2023 for *** 3-6,2024 at a rate of $191.25 per night. Then in January we decided to add on an extra night to the reservation, making it *** 3-7th. However, the Miranda Resort added the night AND changed the reservation rate to $275 per night for a total of $1371.20. Then again, Miranda Resort randomly raised rates again in February to $315 per night for a total of $1576.40. I was expecting the original rate to be honored for the original booking, and only the one extra night to either be at the same rate or only that nights rate adjusted. I want a refund for the additional and unjust billing adjustment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.