ComplaintsforEpic Investments, LLC
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Complaint Details
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Initial Complaint
12/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a rent to own trailer on 3/15/21. We paid $7000 down and have been paying $526.33 per month through November. I was notified on 11/22/21 that the ownership had changed and they no longer own the trailer or trailer park. I was not notified by them or the new company at purchase. At the closing on the lease we were also told we would get new gravel, we could put a storage shed, we would get the central unit installed, as well as several other things. They did not do anything or notify us of the sale, I still do not know the new owners of the park or who I am making payments to. I need to know that I will receive the deed to the trailer once it is paid in full.Business response
12/20/2021
This property sold in July 2021. The new owner did send out a New Ownership letter to every tenant. The owner PERSONALLY passed out the letters. She asked if she could install a shed and that was approved by our company but we never agreed to buy the shed. I am not sure what that complaint is about. A new HVAC system was installed in her unit. The new ownership took over in July. I am not sure why this complain is filed against us. The gravel was nothing that was discussed by us at any time. I do know the new owner has done a lot of upgrades to the park. The complain if any should be with *********************** Westhaven Humboldt MHP LLC ************ ************************ Epic Investments has nothing to do with this park.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.