ComplaintsforClick 4 Truck, LLC
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Complaint Details
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Initial Complaint
05/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I park a van at the Public Storage at ***************************************On 2/6/24 I got a call from Public Storage telling me my van was hit in the parking lot.Public Storage did not get the license plate of the individual that hit me.They did get a picture of the weigh bill andcontact info for the shipping company (Click 4 Truck).I contacted the shipping company on 2/7/24. They said that the individual that hit me admits fault and wants to pay for this without reporting it to insurance.Trying to be kind, I said this was fine.On 2/23/24, I did not hear back so I asked for insurance info. They told me they filed a claim and I would be hearing from their insurance.On 2/25/24, they said they had submitted the report.On 2/27/24, I asked the dispatcher for the vin/plate number.On 2/27/24, he responded he would send it tomorrow.On 2/28/24, I texted and got no response.On 2/29/24, I texted and got no response.On 3/2/24 or 3/4/24, I filed the claim with my insurance. Since then, my adjustor was able to track down the *** and connected me with Click 4 Trucks insurance provider. Click 4 Truck is not responding to THEIR insurance provider (it was a rental). The police in SF do not follow up on hit and runs and will not assist. This is a dishonest company and should not be allowed to continue in business. After admitting fault, they are not responding to anyone.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.